Disclaimer

General Disclaimer

The information provided on this website (www.truenet.site) and through TrueNet Broadband Private Limited's ("TrueNet") services is for general informational purposes only. While we make every effort to ensure the accuracy and completeness of the information presented, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on this website.

Any reliance you place on such information is strictly at your own risk. TrueNet shall not be liable for any loss or damage arising from your use of or reliance on this website or its content.

Service Availability Disclaimer

Coverage information displayed on our website, including the list of cities and states where we operate, is provided for general guidance only. Listing a city, area, or pin code does not guarantee that broadband service is available at every address within that area.

Actual service availability depends on the presence of our physical network infrastructure at your specific address. You must contact us directly to confirm availability before making any decisions, commitments, or payments. TrueNet is not responsible for any decisions made based on general coverage information without prior confirmation from our team.

Speed and Performance Disclaimer

All internet speeds advertised on our website and in our plan descriptions are "up to" speeds, representing the maximum theoretical speed under optimal conditions. Actual speeds experienced by subscribers may be significantly lower and will vary based on:

• Distance from our nearest network node or distribution point
• Network congestion, particularly during peak usage hours (typically 7 PM to 11 PM)
• The capability and configuration of your router and connected devices
• Whether you are connected via Wi-Fi or a wired ethernet connection
• The number of devices simultaneously connected to your network
• The performance of the servers or websites you are accessing
• Internal wiring quality within your premises

TrueNet does not guarantee any minimum speed unless explicitly stated in a written Service Level Agreement (SLA) for business plans.

Third-Party Links Disclaimer

Our website may contain links to third-party websites for your convenience. These links do not constitute an endorsement of the content, products, services, or opinions of those websites. TrueNet has no control over the content of third-party websites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

When you access a third-party website through a link on our website, you do so at your own risk and subject to the terms and conditions of that website.

No Professional Advice

The content on this website does not constitute legal, financial, technical, or any other form of professional advice. You should not rely on any information on this website as a substitute for professional advice tailored to your specific circumstances.

Limitation of Liability

To the fullest extent permitted by applicable law, TrueNet, its directors, officers, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of or inability to use our services or website
• Any interruption, suspension, or termination of our services
• Unauthorised access to or alteration of your data or transmissions
• Any third-party conduct or content accessed through our network
• Any errors, omissions, or inaccuracies in our website content

This limitation applies regardless of the theory of liability (contract, tort, negligence, or otherwise) and even if TrueNet has been advised of the possibility of such damages.

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of TrueNet Broadband Private Limited or its content suppliers and is protected by applicable intellectual property laws. Unauthorised use, reproduction, or distribution of any content from this website is strictly prohibited.

Changes to This Disclaimer

TrueNet reserves the right to modify this Disclaimer at any time without prior notice. Changes will be effective immediately upon posting to our website. Your continued use of our website or services after any changes constitutes your acceptance of the revised Disclaimer.