Cookie Policy

Effective Date: April 2026  ·  TrueNet Broadband Private Limited

Introduction

This Cookie Policy explains how TrueNet Broadband Private Limited ("TrueNet", "we", "us", or "our") uses cookies and similar tracking technologies on our website at www.truenet.site.

By continuing to use our website, you consent to our use of cookies as described in this policy. You can manage your cookie preferences at any time as described in the "Managing Cookies" section below.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work efficiently, improve user experience, and provide information to website owners.

Cookies can be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them). They can be set by the website you are visiting ("first-party cookies") or by third-party services used by that website ("third-party cookies").

Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for our website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as the website cannot function properly without them.

Examples: Session management cookies, security tokens, form submission cookies.

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the website's performance and user experience.

Examples: Page view tracking, error monitoring, load time measurement.

3.3 Functional Cookies

These cookies allow our website to remember choices you make (such as your preferred language or the region you are in) and provide enhanced, personalised features.

Examples: Language preference, form pre-fill data.

3.4 Marketing and Targeting Cookies

We may use these cookies to deliver relevant advertisements and track the effectiveness of our marketing campaigns. These cookies may be set by our advertising partners.

Note: We currently use minimal third-party marketing cookies. We will update this policy if this changes.

Third-Party Cookies

Our website may use services from third parties that set their own cookies. These may include:

  • Google Analytics: For website traffic analysis and user behaviour insights (anonymised data)
  • Google Maps: For displaying our office location on the Contact page
  • Font providers: For loading web fonts (Google Fonts)

These third parties have their own privacy and cookie policies. We encourage you to review them. TrueNet does not control third-party cookies.

Managing Cookies

You have several options for managing cookies:

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

  • View cookies stored on your device
  • Delete existing cookies
  • Block all cookies
  • Block third-party cookies only
  • Allow cookies from specific websites

Please note that blocking all cookies may affect the functionality of our website and other websites you visit.

5.2 Opt-Out Tools

For Google Analytics, you can opt out using the Google Analytics Opt-out Browser Add-on.

5.3 Do Not Track

Some browsers have a "Do Not Track" feature. Our website currently does not respond to Do Not Track signals, but we are committed to respecting user privacy preferences.

Cookie Retention

Different cookies are retained for different periods:

  • Session cookies: Deleted when you close your browser
  • Analytics cookies: Typically retained for up to 2 years
  • Functional cookies: Typically retained for up to 1 year
  • Marketing cookies: Typically retained for up to 90 days

You can delete cookies at any time through your browser settings.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable law. We will notify you of significant changes by posting the updated policy on our website with a revised effective date. Your continued use of our website after such changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this policy, please contact us:

TrueNet Broadband Private Limited

D-24, Shantipath, Tilak Nagar, Jaipur, Rajasthan 302004, India

Phone: +91-9044818730

Email: support@truenet.site

Business Hours: Monday to Saturday, 9:00 AM to 7:00 PM IST

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