About Us | TrueNet Broadband — Broadband You Can Trust

Who We Are

TrueNet Broadband Private Limited is an Indian internet service provider that owns and operates its own fiber optic and cable network infrastructure. We provide high-speed broadband connections to homes, offices, and small businesses in select cities across multiple states in India.

Founded with a simple belief — that internet service should be honest, reliable, and fairly priced — TrueNet was built from the ground up to serve customers who are tired of hidden charges, exaggerated speed claims, and poor support from traditional ISPs.

We are headquartered in Jaipur, Rajasthan, and are expanding our network to serve more cities and states across the country.

Our Mission & Vision

The principles that drive every decision we make.

Our Mission

To deliver reliable, honestly priced broadband service to every home and business in our serviceable areas. We believe that internet connectivity is essential — and it should come with complete transparency. No hidden charges. No exaggerated promises. No fine-print surprises. Just honest broadband that works.

Our Vision

To become one of India's most trusted broadband providers by building a network known for reliability, transparency, and customer-first service. We aim to expand our own infrastructure to serve millions of homes and businesses, one city at a time.

What Makes Us Different

Four reasons why customers choose TrueNet over other providers.

TrueNet fiber network infrastructure installation

We Own Our Infrastructure

Unlike many providers who resell bandwidth from larger ISPs, TrueNet owns and operates its own fiber and cable network. This gives us direct control over service quality, faster issue resolution, and no middlemen inflating your price.

Transparent Pricing

What you see is what you pay. Every charge — monthly plan cost, installation fee, taxes, security deposit — is disclosed upfront before you commit. We will never surprise you with hidden fees on your first bill or any subsequent bill.

Honest Speed Claims

When we say “up to 100 Mbps,” we mean exactly that — the maximum potential speed, not a guarantee. We are upfront about the fact that actual speeds depend on your location, network conditions, router, and connected devices.

Dedicated Local Support

Our support team consists of real people based in India who understand your problems. When you call or message us, you reach someone who can actually help — not an automated system or an outsourced call center reading from a script.

Our Values

The principles that guide how we work and how we treat our customers.

Honesty

We say what we mean. If there’s a limitation, we tell you. If there’s a cost, we disclose it. No fine print, no asterisks hiding bad news.

Transparency

Every charge, every policy, every condition is clearly documented and available on our website. You will never be caught off guard.

Reliability

We invest in our network infrastructure to provide consistent, dependable service. We work hard to minimize interruptions and resolve issues fast.

Respect

We treat our customers the way we’d want to be treated — with patience, clarity, and genuine care for their experience.

Accountability

When something goes wrong, we own it. We don’t hide behind fine print or blame external factors. We fix it and communicate openly.

Our Network

TrueNet operates a hybrid fiber and cable broadband network designed for performance and reliability.

Fiber-to-the-Home (FTTH)

High-speed fiber optic cables running directly to the customer’s premises, offering the highest speed potential available in our serviceable areas.

Hybrid Fiber-Cable (HFC)

Fiber backbone connecting to coaxial cable for the last mile, providing strong performance in areas where direct fiber deployment is still in progress.

Owned Infrastructure

We own and maintain our network equipment, fiber lines, and distribution nodes — giving us full control over service quality and the ability to upgrade directly.

Redundant Architecture

Our network is designed with redundancy to minimize single points of failure and reduce the impact of any localized outages on our customers.

Non-Affiliation Statement

TrueNet is an independent broadband service provider. We are not affiliated with, endorsed by, sponsored by, or connected to any other internet service provider, telecommunications company, or technology brand in India or elsewhere. This includes but is not limited to Jio, Airtel, BSNL, Vi, ACT Fibernet, Hathway, Tata Play Fiber, or any other ISP.

All brand names, logos, and trademarks mentioned on this page or our website (if any) belong to their respective owners and are used solely for identification and informational purposes.

Ready to Experience Broadband Built on Trust?

Our team will confirm service availability and walk you through plan options with complete transparency — no pressure, no hidden costs.

Call +91-9044818730 WhatsApp Us Check Availability

Company Name	TrueNet Broadband Private Limited
Office Address	D-24, Shantipath, Tilak Nagar, Jaipur, Rajasthan 302004, India
Phone	+91-9044818730
Email	support@truenet.site
Website	www.truenet.site
Service Type	Broadband Internet Service Provider (Fiber + Cable)
Service Areas	Select cities in Rajasthan, Delhi NCR, Maharashtra, Karnataka, Tamil Nadu, Telangana
Business Hours	Monday to Saturday, 9:00 AM to 7:00 PM IST

About TrueNet